If you have a question there's a chance it has been asked before. Here are our answers...
How can I book a stay?
The easiest way is to visit our Accommodation section or Book a Stay page, choose your favourite and then either reserve your dates straight through our booking engine or get in touch directly with us via the form provided.
Do you allow pets?
Regretfully we can't have pets at Big Sky. We love all animals, dogs included, but sadly our alpacas do not, and at any given time of the year either we have young alpacas around, or pregnant mums, and sadly other animals really stress them out. As we've rewilded many parts of Big Sky ground-dwelling birds enjoy the place too, another reason that we can't have dogs here.
Can I charge my electric car at Big Sky?
You sure can! We have a 7kw EV charging point fitted so you can charge up for a small fee while enjoying your holiday. Please let us know with as much advance notice as possible in case other vehicles also need to be charged - we'll do some juggling!
What facilities do you have?
Every aspect of Big Sky is complimentary to nature but we will have clean, scentless compost loos and if you'd like to get clean we deliver heated solar shower bags for a quick rinse in a provided cubicle. Check out our facilities page for more details.
Do you allow parties and big groups?
First and foremost Big Sky is a peaceful campsite and although there are exceptions we find that bigger groups often encourage noise to travel! We have though enjoyed the company of several groups of friends who just wanted to meet up and chat quietly over a campfire. This is the type of group we allow. If you'd like to bring friends for a nice quiet reunion please do drop us a line and let us know. But if you're looking for a wild let-your-hair-down camping trip then we're probably not for you.
Do you have space for campervans or caravans?
Most of our site is vehicle free and space is limited, so we can't accept large caravans or motorhomes. But, we are working on creating a handful of small van pitches at Big Sky. All campervans should be self-sustained. Our pitches will be unpowered and we won't have a place for emptying toilets, although we will provide an eco composting loo for guests in vans. There is no water fill-up, power hook-up, toilet pump out (please don't empty your van toilet into our compost loos, take your waste away with you) or...anything other than a nice peaceful spot of grass.
A key note is that we intend our van pitches to be in what is currently our tree planting meadow - so there are hundreds of plastic tubes in the meadow, which may not be to some people's liking for a holiday! Drop us a line if you're interested, knowing you want to come will make our van pitches more of a priority :)
What are your cancellation rules?
Any cancellations further than one week out from your stay will be refunded minus a 5% admin fee. No refunds can be offered on any cancellations within one week of the booking. As a small business we can't afford to be empty and late cancellations make it difficult to fill the accommodation. Any cancelling guests are welcome to gift their stay to friends.
When can I use my discount or crowdfunding reward?
All crowdfunding rewards or discounts can be used at anytime OUTSIDE school, bank or national holidays. July and August are our high season and as a small business we can't afford to give away freebies at these times. Thanks for understanding.
Is it possible to exclusively hire Big Sky for an event?
You betcha! Our site is perfect for gatherings and is available to hire for small weddings, retreats, team building, celebrations and microfestivals. Click here to find out more.
What different things do you have at Big Sky?
We have two converted buses, two Landpods and a camping meadow. By Summer 2022 we aim to have a small number of unpowered pitches for campervans and perhaps one or two more glamping options.
Our 4 acre woodland will also have a parachute lounge and a hammock village, with options to spend a night in a pod, hammock or sky tent. We're also working on converting our barn into a welcoming events and chill out space. We won't have an official cafe or bar in 2021 but at some point we'll look to introduce these, too. Oh, and we have a small herd of fluffy alpacas, too, and they love feeding time!
How close is the camping to alpacas?
The alpaca paddock will be fairly central on our site so at no point more than five minutes walk from glamping, camping or van pitches. The YesBus is situated right beside the alpaddock.
Are children allowed?
Yes! Although we're creating Big Sky as a peaceful place where adults can pause and process, we also love the idea of kids enjoying holidays with us year by year. We've plenty of space to allow playfulness and peace all at the same time :)
Do you have fishing?
We're asked this a remarkable amount, but it's tricky to offer fishing without lakes or rivers on site so...nope!
If you can't see the answer to your question drop us a line via the contact form
Can we have guests?
Our guests are our property and we like to focus our energies on folks staying overnight. Big Sky isn't really set up for day visitors (we have an ethos that we share with all guests when they book accommodation) and added to all this, our parking area is the perfect size for the amounts of guests we have. So we'd prefer for guests to meet non paying friends off site. Thanks for understanding.
We’re a peaceful, quiet hideaway designed to offer a lovely escape into nature. Please respect our lovely land and everyone you meet in and around it. These rules are in place to make sure all of our guests enjoy a peaceful break at Big Sky.
> Quiet time on site is between 9pm and 8am. Please be mindful of our animals, lovely neighbours and other guests on site. Stick to your pitches outside of these times please :)
> Arrival time is between 2pm and 8:30pm. If you're going to be later than this please let us know in advance.
> Checkout time is between 7am and 11am.
> We close our gates at 8:30pm. If you’re arriving late please let us know in advance, and if you’re out for the day please be back by 8:30pm - we have this rule this so other guests aren’t disturbed as they’re settling down.
> No amplified music on site
> No drunken antics
> No drugs
> No non-registered guests overnight, £5 each for daytime site visit (a contribution towards site maintenance, including toilet cleaning
> No generators
> No shouting and loud noises near the alpacas
> All bookings must be made in advance
If you’d like a tour, we’ll be happy to show you around and if you have any other questions please drop us a line anytime, thanks for supporting our little business.
Dave and Em