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Frequently Asked Questions

FAQs

If COVID-10 restrictions impact my booking, can I change dates?
Yes. Bookings affected by official national COVID-19 restrictions/ lockdown will be refunded or honoured on an alternative date. Any bookings can be cancelled up to 14 days prior to the stay, with a change of date or full refund minus booking & credit card charges.
Please note, we can not offer refunds for an individual case of COVID or a ping in your group.
 
What are your cancellation rules?
Covid aside, both we and you have the right to cancel bookings free of charge further than two weeks out from bookings. Any cancellations within two to one week out from a stay will be issued a 50% refund, and no refund can be offered on any cancellations within one week of the booking. As a small business we can't afford to be empty and late cancellations make it difficult to fill the booked weekend. Any cancelling guests are welcome to gift their stay to friends, but we can't offer an alternative date because this would cost us dearly. 
Are campervans/ touring caravans allowed on site?
The majority of our site will be vehicle free but from May 2022 we plan on having a five unpowered pitches for self sufficient vans and caravans in the meadow neighbouring our camping field. We're a site for vans who are self sustaining, sites are unpowered and we don't allow generators. We won't have a waste disposal system but will offer toilets for van guests. 
Are dogs allowed?
Regretfully dogs cannot visit Big Sky. We love dogs but our alpacas do not, and at any given time of the year either we have young alpacas around, or pregnant mums, and sadly dogs really stress them out.
Is there power?
All of our camping and van pitches are unpowered, but there's 12v power in our Landpods (arriving May 2021) and both of our buses are powered by solar. There will not be charging points or plugs in the bathroom either, so no hairdryers we're afraid (we think camping hair looks kinda cool, anyhow :)). If you're staying on a bus and have a high-draw item of electronics please check with us before using.
 
What different things do you have at Big Sky?
As of October 202 we have two converted buses, two Landpods and a camping meadow. By Summer 2022 we aim to have five unpowered pitches for campervans and caravans. We may have additional glamping pods. Our 4 acre woodland will also have a parachute lounge and a hammock village, with options to spend a night in a pod, hammock or sky tent. Our site is also available to hire for weddings, retreats and workshops. We're also working on converting our barn into a welcoming events and chill out space. We won't have an official cafe or bar in 2021 but at some point we'll look to introduce these, too. Oh, and we have a fluff small herd of alpacas, too!
Are children allowed?
Yes! Although we're creating Big Sky as a peaceful place where adults can pause and process, we also love the idea of kids enjoying holidays with us year by year. We've plenty of space to allow playfulness and peace all at the same time :)
What facilities will there be on site?
Every aspect of Big Sky will be complimentary to nature but we will have clean, scentless compost loos and nice hot showers.  
Accessibility
We want to be as accessible as possible and will do everything within our power to make everyone's visit enjoyable. By nature, parts of our site will not be wheelchair friendly by nature but we're all about finding solutions to everything, so if you have any queries please drop us a line so we can help :)
How close is the camping to alpacas?
The alpaca paddock will be fairly central on our site so at no point more than five minutes walk from glamping, camping or van pitches. The YesBus is situated right beside the alpaddock.
Do you have fishing facilities?
We had been considering fishing, but sadly don't have any lakes or rivers on site.