If you have a question there's a good chance it has been asked before. Here are our answers...

How can I book a stay?

The easiest way is to visit our Book a Stay page, choose your favourite and then either reserve your dates straight through our booking engine or get in touch directly with us via the form provided. If you’re not sure which accommodation you like, take a gander at the Accommodation Summary.

Do you allow pets?

Regretfully we can't have pets at Big Sky, even well behaved ones. We love all animals, dogs included, but sadly our alpacas do not, and at any given time of the year either we have young alpacas around, or pregnant mums, and sadly other animals really stress them out. As we've re-wilded many parts of Big Sky hundreds of ground-dwelling birds enjoy the place too, another reason that we can't have dogs here. 

Can I charge my electric car at Big Sky?

You sure can! We have a 7kw EV charging point fitted so you can charge up for a small fee (at present, 50p/kw) while enjoying your holiday. Please let us know with as much advance notice as possible in case other vehicles also need to be charged - we'll do some juggling!

What facilities do you have?

Every aspect of Big Sky is complimentary to nature but we have clean, scentless compost loos and a couple of unique ways to heat a shower. Most glamping accommodations have their own toilet, or one shared with just one other unit. See our facilities page for more

Can we cook on stove/trangias?

Most campers bring their own cooking equipment, but we ask that you don’t bring disposal one-use BBQs as they’re not overly friendly to the environment. Please don’t use your stoves directly on the ground, as this can scorch the grass beneath.

We heard about pizza night! When is this?

On most Saturday nights when we’re open our Emms will work her magic at the pizza ovens at the barn. All guests are welcome to join and make their orders during the day, pizzas are usually good for one pizza per meal, and they’re pay what you think they’re worth (average price is £8 - £10

Do you have a shop on site?

We have a small shop in the barn which mostly sells merchandise, basic camping supplies and the odd food stuff (it’s best to check with us ahead of your stay in case you’re hoping for anything in particular, that way we can confirm (or not) that we have stock in). The shop is open when the barn is (more details on the barn here); in the morning when the cafe opens for morning hot drinks, and in the evening when the bar is open.

Do you have space for campervans or caravans?

While our camping meadow is vehicle free we do have basic grass pitches for small, self-sustaining campervans. Access to this area is along a treeline with an overhanging canopy so we can't accept large caravans or motorhomes. Our van pitches are unpowered and we won't have a place for emptying toilets, although we will provide an eco composting loo for guests in vans. There is no water fill-up, power hook-up, toilet pump out (please don't empty your van toilet into our compost loos, take your waste away with you) or...anything other than a nice peaceful spot of grass.

Is it possible to exclusively hire Big Sky for an event?

You betcha! Our site is perfect for gatherings and is available to hire for small weddings, retreats, team building, celebrations and microfestivals. Click here to read about hiring us (or an area of Big Sky) exclusively

What are your cancellation rules?

As a small business we can't afford to be empty and cancellations make it difficult to fill the booked booked dates. Any cancelling guests are welcome to gift their stay to friends, but we can't offer an alternative date for glamping stays. If you've booked a camping pitch and are bringing your own tent, we'll always try to find an alternative date if you need to cancel.

Several costs are incurred to us upon booking: commission, payment fees, time, and the increased likelihood that we won't be able to fill the unit. With this in mind, these are our cancellation terms.

When cancellation is:

• Further out than one calendar month: 80% refund.

• Between one calendar month and two weeks: 50% refund

• Within two weeks of your booking: 0% refunded

We recommend that you take out travel insurance to ensure your costs are covered.

Do you allow parties and big groups?

First and foremost Big Sky is a peaceful campsite and although there are exceptions we find that bigger groups often encourage noise to travel. We have though enjoyed the company of several groups of friends who just wanted to meet up and chat quietly over a campfire and this is the type of group we allow. If you'd like to bring friends for a nice quiet reunion please do drop us a line and let us know but if you're looking for a wild let-your-hair-down camping trip, or a stag or hen party, then we're probably not for you unless you hire the site exclusively.

When can I use my discount or crowdfunding reward?

All crowdfunding rewards or discounts can be used at anytime OUTSIDE school, bank or national holidays. July and August are our high season and as a small business we can't afford to give away freebies at these times. Thanks for understanding.

What different things do you have at Big Sky?

We have two converted buses, three Landpods, loads of hammocks for lounging and a few for sleeping in. There’s a Shepherd’s Hut, a Hobbit Hole, a vehicle-free camping meadow and a campervan meadow.

Our 4 acre woodland has a parachute lounge and a hammock village, with options to spend a night in a pod, hammock or sky tent. Our barn on site is a really cool shelter for those days when weather doesn’t play ball, and we have a bar (open in the evenings), sofas and loads of games. Oh, and we have a small herd of fluffy alpacas, too, and they love feeding time!

How close is the camping to alpacas?

The alpaca paddock will be fairly central on our site so at no point more than five minutes walk from glamping, camping or van pitches. The YesBus is situated right beside the alpaddock.

Are children allowed?

Yes! Although we're creating Big Sky as a peaceful place where adults can pause and process, we also love the idea of kids enjoying holidays with us year by year and school holidays are very much family time. We've plenty of space to allow playfulness and peace all at the same time and parents have always loved that their kids can play safely at Big Sky.

Accessibility

We try to do everything we can to make Big Sky accessible to every visitor, but operating on a small budget and a rural landscape doesn’t always make for an accessible site. For flood risk reasons all of our accommodations are raised up on legs or stilts so need steps to access, and the pods and buses we’ve chosen all have limited room inside, and narrow doorways. We knew from the beginning that we didn’t want to lay concrete pathways around site, so while the ground is nice and hard over the summer we can’t guarantee easy movement for wheelchair users, especially if there’s heavy rain before a visit. In time we hope to have a flusher budget to make reasonable changes.

Do you have fishing?

We're asked this a remarkable amount, but it's tricky to offer fishing without lakes or rivers on site so...nope! We understand there are fishing lakes nearby, and the River Witham also has it in places.

If we’re staying can we have guests over?

We like to focus our energies on folks who have chosen to stay with us and as our parking spaces are limited Big Sky isn't really set up for day visitors (we have an ethos that we share with all guests when they book accommodation so day visitors won’t get the ins and outs won’t fully get the place). At certain times when the rest of the site isn’t full we may allow day visitors for £5 per person - please let us know if you’d like to have someone over.

Site Rules

We’re a peaceful, quiet hideaway designed to offer a lovely escape into nature. Please respect our lovely land and everyone you meet in and around it. These rules are in place to make sure all of our guests enjoy a peaceful break at Big Sky.

> Quiet time on site is between 9pm and 8am. Please be mindful of our animals, lovely neighbours and other guests on site. Stick to your pitches outside of these times please :)
> Arrival time is between 2pm and 8:30pm. If you're going to be later than this please let us know in advance.
> Checkout time is between 7am and 11am.
> We close our gates at 8:30pm. If you’re arriving late please let us know in advance, and if you’re out for the day please be back by 8:30pm - we have this rule this so other guests aren’t disturbed as they’re settling down.
> No amplified music on site
> No drunken antics
> No drugs
> No non-registered guests overnight, £5 each for daytime site visits (a contribution towards site maintenance, including toilet cleaning
> No generators
> No shouting and loud noises near the alpacas
> All bookings must be made in advance

If you’d like a tour, we’ll be happy to show you around and if you have any other questions please drop us a line anytime, thanks for supporting our little business.

If you can't see the answer to your question drop us a line via the contact form

Big hugs
Dave and Em